Your information, handled plainly.

Effective 19 August 2026

Who we are

Tethered is a white-label wedding platform for venues, operated from South Africa. This policy applies only to the public marketing site at tethered.co.za. Personal information processed inside the product itself, for venues, couples and guests, is governed separately under each venue’s agreement with us.

What we collect

When you submit the “Book a demo” form, we collect the details you give us: your name, your venue, your email address, and optionally your phone number and a message. We use this only to respond to your enquiry and arrange a demo.

We also collect a small amount of technical information automatically: privacy-friendly, aggregate analytics about page visits (via Vercel) and standard server logs. We do not use cross-site advertising trackers.

Why we process it

We process your enquiry details to reply to you, prepare for a demo and follow up, that is, to take steps at your request and for our legitimate interest in running the business. Analytics help us understand what’s useful and improve the site.

Who we share it with

We don’t sell your information. We share it only with the service providers that help us operate: Resend (to deliver the email your enquiry generates), Vercel (hosting and analytics) and Supabase (data storage). Each processes data only on our instructions, and each is bound by a written data-processing agreement obliging it to keep your information secure and to tell us promptly of any breach.

Each of them may in turn use its own sub-processors, such as the cloud infrastructure it runs on. The current list for each is published on that provider’s website, and we can send you ours on request.

Processing outside South Africa

Our providers process information outside South Africa. This site and the data behind it are hosted in the United Kingdom, and the email your enquiry generates is sent through a provider in the United States. POPIA permits this where the provider is bound by an agreement that affords your information protection substantially similar to POPIA, and where the processing is necessary to deliver what you have asked us for. Each provider named above is engaged under such an agreement. If you would like the current list of our providers and their sub-processors, or details of the agreements we rely on, email us at hello@tethered.co.za.

How long we keep it

We keep enquiry details for as long as needed to follow up and for a reasonable period afterwards, then delete them, unless we’re required to keep them longer.

Your rights under POPIA

You can ask us what personal information we hold about you, ask us to correct or delete it, or object to our processing. Email us at hello@tethered.co.za and we’ll act on your request. You also have the right to complain to the Information Regulator of South Africa.

Security

Information is transmitted over encrypted connections and stored with reputable, POPIA-aware infrastructure providers. No system is perfectly secure, but we take reasonable steps to protect what you share.

Changes

We may update this policy as the product and our practices evolve. The effective date above marks the current version.

Contact

Questions about privacy? Email hello@tethered.co.za.